Date-wise News

<b>Jaideep Shergill</b>, CEO, Hanmer MSL

Article Image

<p align=justify>With digital media getting more attention, it has become all the more challenging to manage reputation as in social media people can say various things – both positive and negative. The effort should be not to stop people from saying things, but respond promptly. PR practitioners need to listen to conversations carefully and address the issues therein. Based on these conversations, one needs to change one’s communication plans accordingly. However, there should not be any knee-jerk reaction to negative comments, which can prove to be counter-productive. </p>

e4m Desk Nov 9, 2011 12:00 AM