Sachin Karweer
Business Head of HGS Interactive
sachinkarweer@e4m.com
Authors
Sachin Karweer is the Business Head of HGS Interactive (HGSi). He has over 15 years of experience in business strategy, solution design, delivery and project management in the digital domain. His portfolio includes the implementation of Unified Customer Experience Delivery Model and End-to-End Program Management for various MNCs.
Harnessing the power of CRM to digitally connect with customers: Sachin Karweer
Guest Column: Karweer, Business Head, HGS Interactive tells us more about the social dynamics and impact of CRM in a digital world