Saurabh Kumar
Saurabh.Kumar@e4m.com
@SaurabhKumar
Authors
The author is the Founder & Director of Envigo, a full service digital agency.
Guest Column: Chatbots and AI are rising as financial assistants
In the banking and healthcare sectors, the average time saved per chatbot inquiry compared to call centres is over four minutes and an expected $8 billion in cost saved by 2022