TRAI releases consultation paper on rating framework for digital connectivity in buildings
Comments from stakeholders invited by November10, 2023
The Telecom Regulatory Authority of India (TRAI) has released a consultation paper on ‘Regulation on Rating Framework for Digital Connectivity in Buildings or Areas’. The comments on the issues raised in the consultation paper are invited from the stakeholders by November10, 2023 and counter-comments, if any by November 24, 2023.
According to the authority, digital connectivity has become an integral part of personal, professional, and social life. The exponential growth in digitalization of services and manufacturing sectors has revolutionized the world, impacting everything, from economy, innovation, science, and education, to health, sustainability, governance, and lifestyle.
“The demand for digital connectivity has increased many folds in the recent years. The crucial role of digital connectivity has been acknowledged pandemic, witnessing a surge in the demand across all segments of users, irrespective of their locations,” stated TRAI.
The authority further stated that the TRAI has been monitoring the quality of service of telecom services across the country by conducting detailed studies and issuing suitable directions to the stakeholders, to improve the quality of service. While there have been significant improvements in coverage of telecom services on the street, there are still gaps observed in meeting the perceived quality of service demands of the users, especially inside the buildings, residential or commercial areas.
In an official release, TRAI said, “The quality of telecommunication services inside the buildings is an integral part of protection of the consumer interest. TRAI has already taken various policy initiatives including the Recommendation dated February20, 2023 on "Rating of Buildings or Areas for Digital Connectivity". These recommendations provide for introduction of Rating of Buildings framework to ensure good digital connectivity experience to the consumers through a collaborative and self-sustainable approach.”
The Consultation Paper on "Regulation on Rating Framework for Digital Connectivity in Buildings or Areas" is released to deliberate on regulation for implementation of rating framework for buildings and areas for digital connectivity to improve QoS inside buildings and for seamless consumer experience.
TRAI said that the paper highlights the need for Rating of Buildings or Areas for Digital Connectivity that meets not only the current expectations of the consumers but is also ready for future expansion or upgradation with the advancement of technologies or change in users' demand. This CP also discusses the benefits of the rating framework to the end-users, service providers and to the ecosystem.
“The consultation paper describes overview of the 'Rating framework for Digital Connectivity' based on the practices being followed internationally and rating frameworks like GRIHAor Credit Rating in India,” reads the official statement.
