TRAI to spread awareness about emerging technologies
In order to educate consumers about the rapidly evolving digital landscape, TRAI has released a draft of Registration of Consumer Organisations (Amendment) Regulations, 2023, for stakeholder comments
The proposed amendment would enable the Authority to register capable consumer organisations having wider reach to work in more than five states!
In order to educate consumers about the rapidly evolving digital landscape, emerging technologies like 5G, 6G, Artificial Intelligence (AI), Internet of Things (loT), the Telecom Regulatory Authority of India (TRAI) has released a draft of Registration of Consumer Organisations (Amendment) Regulations, 2023 for stakeholders' comments.
The authority has felt a need to register national-level consumer organisations, having a presence in multiple states. UTs having the capability and experience in campaigning and conducting theme-based events by developing awareness material can provide an interface between consumers and the authority.
The proposed amendment will enable TRAI to register capable consumer organisations having a wider reach to work in more than five states and UTs under national-level registration. It simplifies the registration process for such consumer organisations.
TRAI has said that in a rapidly evolving digital landscape, emerging technologies like 5G, 6G, Artificial Intelligence (AI) and Internet of Things (loT) hold immense potential for the betterment of the lives of consumers. The use cases of these technologies can be helpful for different sections of society. AI and loT offer communities various opportunities to access real-time market information, optimise resource management, and enhance crop yields. AI-powered weather forecasts coupled with loT sensor aids may help farmers to take informed agricultural decisions. 5G-enabled high-speed connectivity empowers businesses and startups with AI-driven analytics to improve production, supply chains, and customer experiences, fostering global competition.
"Online education and remote healthcare through 5G enhanced services in remote areas, while loT-driven disaster prediction and response systems boost environmental sustainability and disaster resilience for vulnerable communities. These technologies, when harnessed effectively, can drive inclusive growth, enhance accessibility, and bridge socio-economic gaps," said TRAI.
TRAI also said that consumer organisations can play a supporting role in raising awareness about the benefits accrued out of these emerging technologies, particularly to the marginalised communities, the people in rural areas for bridging the digital divide.
For conducting theme-based events, these organisations can assist TRAI while explaining the use cases of these technologies, educate consumers of different sections such as women, farmers, fisheries, students etc. about their potential benefits, and also propagate cyber hygiene and make consumers aware of data privacy.
