LeasePlan launches India’s first vehicle service portal

LeasePlan India, a leading operational leasing and fleet management company and a subsidiary of LeasePlan Corporation NV, Netherlands, has announced the launch of its service portal. The portal, first-of-its-kind in India, will redefine customer convenience by providing a platform for placing service requests and offering a real-time service status dashboard to LeasePlan vehicle users.

The online portal opens up yet another communication channel for LeasePlan customers and vehicle users to place service and damage repair requests, track request status, download insurance policies and share feedback related to their leased cars. Customers can login to the portal to access information and instant updates related to their vehicles.

The portal is linked to a robust ERP system, which feeds real-time information in response to user requests. At the back-end, it is managed by a team of service professionals to ensure speedy response to customer requests.

Speaking on the launch, Sanjeev Prasad, Managing Director, LeasePlan India, said, “LeasePlan has always been at the forefront of introducing innovative products and solutions that have helped shape the vehicle leasing industry in India and around the world. We are delighted to offer our customers an alternate channel of communication and the power of real-time information on their fleet. This will not only enhance their experience, but also set another benchmark for customer satisfaction in the industry. We are confident that this initiative will further reinforce our brand promise – It’s easier to LeasePlan’.”

Hakan Kingstedt, Managing Director and Chairman, Sandvik Asia Pvt Ltd, added here, “It is an innovative and proactive thought from LeasePlan to support the customers to have info on their fingertips and it is very user friendly and informative. We are sure that this online portal will further help streamline our fleet management requirements.”

LeasePlan India is a wholly owned subsidiary of LeasePlan Corporation NV, the world’s leading vehicle leasing and fleet management company. With offices in 30 countries and nearly five decades of experience, LeasePlan manages a fleet of over 1.3 million cars around the globe. LeasePlan India has an active fleet of over 13,000 cars leased to over 1,400 corporates.