How WhatsApp Business delivered the right message in customer engagement

e4m Staff Dec 12, 2024 3:45 PM

Industry leaders express concerns over Broadcast Bill exempting DD FreeDish from the encryption mandate that can undermine efforts to combat piracy and maintain industry standards

Aditi Gupta Aug 12, 2024 8:47 AM

WhatsApp is challenging the IT rules that mandate social media intermediaries to enable the identification of the first originator of information

e4m Staff Apr 27, 2024 7:23 PM

The company had originally planned to enable end-to-end encryption (E2EE) on both the services sometime in 2022

exchange4media Staff Nov 22, 2021 3:03 PM

The new intermediary rules mandate social media platforms to enable the identification of the first originator of the information in order to keep a check on the dissemination of fake news

exchange4media Staff Mar 9, 2021 12:19 PM

The new norms will prevent these platforms from using end-to-end encryption as an excuse against weeding out harmful content

exchange4media Staff Apr 11, 2020 9:26 AM