hansa-research-group

The Group is in the business of insights and analytics for over 40 years having undertaken client assignments in over 77 countries
exchange4media Staff Dec 8, 2021 4:36 PM

Guest Column: Piyali Chatterjee, Senior Vice President, Head-CX Practice at Hansa Research, outlines the importance of service recovery and how it leads to customer loyalty
Piyali Chatterjee Dec 21, 2020 8:43 AM