Major network outages in the country for prolonged duration, especially in border and hilly areas, adversely affect the availability or quality of service in affected areas, said TRAI

exchange4media Staff Mar 28, 2023 6:19 PM

The ISPs will be using FB Connectivity’s Express Wi-Fi platform to launch public Wi-Fi hotspots across Bangalore and several cities of Punjab

exchange4media Staff Jun 15, 2021 5:39 PM

Guest Column: Piyali Chatterjee, Senior Vice President, Head-CX Practice at Hansa Research, outlines the importance of service recovery and how it leads to customer loyalty

Piyali Chatterjee Dec 21, 2020 8:43 AM

Ruchika Batra, VP, Marketing and Comms, Ericsson India, shares highlights from the ‘Ericsson Mobility Report 2020’, the changes brought about by Covid and more

Nafisa Shaheen Oct 13, 2020 9:20 AM

Tata Sky Hits will be launched on February 27th, 2020 and will be available to all subscribers on Television and the Tata Sky Mobile App under Live TV and catch-up

exchange4media Staff Feb 27, 2020 1:12 PM

For the campaign, the company will give away unique rewards to customers by encouraging them to ‘Break up’ with their broadband provider and connect with ACT Fibernet

exchange4media Staff Feb 13, 2020 6:01 PM