Intellectual capital is the new wealth of organizations: Dr Navneet Anand
In his keynote address at the e4m PR & Corp Comm’s 40 Under 40 Summit, Dr Anand, Founder & Director, GreyMatters Communications talks about his own experiences in the communications profession
The world of PR and Corp Comm has evolved a lot over the years. It has become an integral part of a support system for brands. At the e4m PR & Corp Comm’s 40 Under 40 Summit, Dr Navneet Anand, Founder & Director, GreyMatters Communications & Consulting gave a keynote address and talked about the integrity and intricacies of being in the communications profession.
Through examples of his own experiences and how he began his journey in GreyMatters, he explained the challenges that come along in this profession and how you find meaning in what you do.
Anand talks about intellectual capital and how it is an extremely important part of the PR and Corp Comm industry. “The intellectual capital is the new wealth of organizations. There are many who look down upon our industry as something which is frivolous. We do come across many people questioning the integrity, the methodology, the ideas, and the campaigns. They think we only go to journalists, pay some money, and then come back and make merry with our partners (clients). That's not true."
"This gentleman called Carl Eric created a theory of knowledge capital, in which he spoke about customer capital, structural capital, and human capital. We have to realize that we are the human capital. It is our capital, our competence, our knowledge, our pride and our ideation, which will make organizations grow.”
He cited examples from his youth, his political campaigns and associations with companies like DuPont, which have shaped GreyMatters and brought in them a sense of integrity, confidence and pride for the communications profession.
Lastly, he says, “As millennials, you must understand, where we come from: starting with the classical PR, which was more people to people, personalized, defined audiences to conventional PR organization to organization and media-centric. And now today, in contemporary PR where your audiences are diverse, they want to communicate with the brand directly and so on and so forth. You have a huge challenge in front of you.”
