Unifying storytelling threads in the entwined worlds of Media and PR
Guest Column: Bhaskar Majumdar, Head – Marketing Communication, CSR and Digital, India and South Asia, Egis, explains how the scope of work for PR professionals has expanded in today's times
In the ever-evolving landscape of modern communication, outdated notions often linger, painting media and public relations (PR) as opposing forces in a continuous battle for credibility. Historically, media has been seen as the relentless pursuer of truth, often viewing PR as a messenger or gatekeeper. In contrast, PR professionals sometimes perceive journalists as overly aggressive and sceptical. However, the communication landscape has undergone a significant transformation due to technological advancements, shifting consumer behaviours, and a growing desire for authentic storytelling. This shift has necessitated a re-evaluation of the traditional roles and interactions of these two influential sectors, encouraging a renewed relationship that leverages the strengths and expertise of both media and PR to craft stories that are both impactful and genuine.
While the communications team may have primarily entailed ‘Media Relations’ in the past, in today's world, their scope of work has expanded to include a multi-stakeholder approach that includes brand narrative building and reputation management. The modern communication function is agile, multidisciplinary and insights driven. Which includes Spokespersons Training, Digital Outreach Creative / video’s), Social Media outreach (organic and paid amplification, influencer management etc), Social Media monitoring (which is a 24/7 job), ESG, CSR (conceptualization, planning and execution), Industry body engagement, Event Planning (internal and external both), Internal Communication, Employee Engagement, Investor Relations, Public Affairs, Policy Research, Brand Audit, New Age Content Creation and so on. The lines between communications and marketing continue to blur, creating new challenges and opportunities.
PR professionals and journalists are integral to each other's success, as they both strive to communicate compelling narratives to the public. PR professionals craft strategic narratives that align with a brand's values and resonate with the audience, providing journalists with rich material for their stories. In turn, journalists sift through these narratives, distil, and present the most newsworthy and impactful stories to the public. This symbiotic relationship ensures that the audience receives accurate, relevant, and engaging information.
A Shared Passion: The Essence of Storytelling
In the rich and multifaceted world of communication, media and PR are foundational pillars, each bringing its unique voice and a shared commitment to storytelling that deeply resonates with audiences. This commitment is a testament to the timeless tradition of storytelling, which has been instrumental in shaping human history, emotions, and aspirations.
At its core, the media industry is comprised of journalists who serve as the custodians of truth, diligently filtering through daily events to uncover stories that can inform, inspire, and captivate the public. Their craft transcends mere fact-reporting, weaving intricate narratives that enlighten and engage. Every article, report, and feature is crafted with the goal of providing context, evoking empathy, and sparking reflection.
Conversely, the world of PR is akin to the skilled hands of a sculptor, moulding information to craft strategic narratives that harmoniously blend a brand's values, visions, and missions with the public's emotions, beliefs, and perceptions. PR professionals do not simply disseminate messages; they create stories that intertwine the essence of a brand with the pulse of society, resulting in a harmonious narrative that resonates with both a company's identity and its audience's hearts. Today, the communication industry has expanded beyond media relations, evolving into a multi-faceted outreach that is agile, interdisciplinary, and driven by insights. Communication teams now play a pivotal role in boardroom discussions.
This mutual appreciation for storytelling, despite differing methodologies and outcomes, fosters a profound connection between media and PR. Their intertwined passion is not mere coincidence; it is a call to action, urging these two worlds to recognize their shared quest for storytelling and embark on a collaborative journey. Instead of operating in isolation, there is tremendous potential for insightful collaborations, understanding, and partnership.
In the digital age, as the boundaries between media and PR continue to fade, the narratives we encounter will increasingly be the product of collaboration between these two realms. With a shared passion for storytelling as their guiding principle, both industries can usher in an era of more authentic, impactful, and unified narratives.
The Digital Age: Crafting Unified Digital Narratives
Today, organizations leverage various communication channels, including social media and professional newswires, to connect with their audiences. The digital revolution has blurred the traditional boundaries between media and PR, necessitating a shift from competition to collaboration. By combining their expertise, media and PR can co-create digital narratives that not only reach a broader audience but also resonate on a deeper level, ensuring that their content remains relevant and impactful in an ever-changing digital world.
Guardians of Reputation
Brands, much like individuals, are acutely aware of their reputation. Similarly, the PR industry is vigilant about its standing within the broader communication landscape. It is reductive to view PR professionals solely as "narrative engineers." The media, as influential shapers of public opinion, can play a crucial role in recognizing and elevating the valuable contributions of the PR industry.
Embracing Nuances and Empathy
Every industry has its nuances. There may be instances where PR pitches miss the mark, but it is unfair to generalize the entire fraternity. Similarly, PR professionals often navigate media suggestions that deviate from their client's vision. This shared journey should foster mutual understanding, encouraging discernment and empathy in interactions.
Final Thoughts
The narrative is unequivocal: media and PR are not adversaries in an age-old tale of rivalry. They are, in fact, collaborative storytellers, each contributing to the rich tapestry of communication. As we move forward, it is crucial to cast aside outdated biases and advocate for a future characterized by cohesive collaboration. In the vast realm of communication, unity will undoubtedly be the cornerstone of unparalleled narratives.