customer-experience

The report by Havas CX India lists three defining elements of customer experience that drive satisfaction
e4m Staff Aug 22, 2024 9:04 AM

The series aims at enabling business leaders take on change and drive their businesses into the future
e4m Staff Dec 14, 2023 8:02 AM

At the Pitch BrandTalk, experts deliberated on creating consumer experiences, driving loyalty and harnessing data
e4m Staff Nov 23, 2023 1:36 PM

As an extension of his role, Keswani will also manage the branding and marketing functions
e4m Staff Oct 23, 2023 6:04 PM

Exotel conducted a survey with Indian marketers to assess the current state of adoption of CX
exchange4media Staff Feb 7, 2023 12:11 PM

In her new role, Priyaah will spearhead the customer experience charter
exchange4media Staff Oct 6, 2022 6:00 PM

Takpere, VP - Sales, Gupshup, delivered a special address on 'Delivering OTT experience directly to subscribers’ messaging app inbox' at e4m Streaming Summit 2022
exchange4media Staff May 13, 2022 1:38 PM

The survey was conducted globally with a total of 4700 respondents, out of which 61.54% were from India
exchange4media Staff Mar 25, 2021 6:03 PM

The session witnessed brand experts spelling out how the retail and e-commerce ecosystem will look like in 2021
exchange4media Staff Jan 22, 2021 9:06 AM

The network brings together more than 1,200 people from 20 of Havas Creative global agency groups and local agencies
exchange4media Staff Oct 14, 2020 2:28 PM

The collaboration will help intensify the online user journey for customers looking to access their credit information in India
exchange4media Staff Jun 12, 2020 2:51 PM

In e4m’s MarTech Zone webinar, industry leaders spell out how MarTech will change in the new normal post-COVID-19
exchange4media Staff May 13, 2020 8:26 AM

The report has surveyed over 13,000 marketing, advertising, ecommerce, creative and IT professionals working for brands & agencies in markets across Asia Pacific, Europe and North America
exchange4media Staff Mar 19, 2020 1:16 PM

Agarwal will continue to report to Punit Misra, CEO, Domestic Broadcast Business, ZEEL
exchange4media Staff Feb 28, 2020 1:57 PM

Gary Teo, Managing Director, Experiences & Technology, Asia, VMLY&R, spoke of how brands should adopt the dynamic nature of Customer Experience in a culture of convergence
Misbaah Mansuri Feb 10, 2020 8:33 AM

Karin Giefer has been named Senior Vice President of Experience and Quinnton Harris has been appointed as Group Creative Director, Experience
exchange4media Staff Jan 15, 2020 2:01 PM